Hello! We have an app running Expo SDK 44 flawlessly on a couple thousand devices. However on a single OnePlus 8T (Android 11) the app gets stuck to the splash screen even after reinstall. We bought the same device and installed 100% the same Android and Oxygen OS, but the app loads and works without a hicup.
My question is: what happens with Expo background processes so that the app could get stuck on the splash screen? Is there a setting in the OS that could do this? Firewall for example?
Hi @orteidni. Sorry you’re having trouble! It sounds like this might be a device specific issue, did you try restarting or rebooting the device itself? Users seemed to have luck with that regarding a similar issue with the Netflix splash screen getting stuck.
Hello! I had another report of the same issue using OnePlus 9 Pro. Both users have reinstalled multiple times the app and rebooted their devices, but the problem still persists. Maybe the issue is related to the OxygenOs?