push notifications not working with iphone XR

Users with iphone XR are not receiving push notifications. In all cases, notifications are enabled on the device, and the expo push token is being saved.
When testing the expo push token using https://exp.host/--/api/v2/push/send, status “ok” is received, along with the push ticket ID. The receipt data from Expo also returns status “ok”. Has anyone else seen this issue before?

SDK Version: 29.0.0

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