Notification push doesn't work when the app is closed

Please provide the following:

  1. SDK Version: 35.0.0
  2. Platforms(Android/iOS/web/all): android

I am trying to make push notifications work when the app is closed. It works perfectly when the app is open and also when the app is in the background but not when the app is closed. Is there a way to make this work?

Hey @nihelmars,

Can you elaborate on what you mean by “doesn’t work”? The more detail, the better.


Happens the same to me, only works if the app is open or at least opened in the last few hours.

@nihelmars How are you sending the notifications? cand you share to us?.


This has happened to me on multiple devices. In all cases, aggressive battery saving features were to blame. Once I disabled that for my app, all was well.

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