Expo EAS - publish does not reach all iPhone users

Some iPhone users are not updates from Expo Publish with a designated release channel. It is a new problem and it has worked well so far with the same release chanel.

I am using expo-cli version 5.2.0 on a managed workflow and Expo EAS

I am unable to reproduce this error.

As it is a small amount of users being affected and I am unable to reproduce the error on iPhone, I am thinking it could be based on their location, mobile internet provider etc.

Does anyone had similar problems?