Couldn't get GCM token on device. on signed and real device

Expo SDK
1

Please provide the following:

  1. SDK Version: 37.0.4
  2. Platforms(Android/iOS/web/all): Android

I have logged to expo.

I have a strange problem here. My wife I have the same phone based on Android 9 Redmi note 7.

Both phones installed expo-cli to test my application.

However on my phone await Notifications.getExpoPushTokenAsync(); returns;

Couldn’t get GCM token on the device

But my wife’s phone gives no error and returns ExpoPushToken… These phones has no differences.

How can it be ? Same code same phone… Is there a problem with my device ID ?

2

Now both devices returns “Couldn’t get GCM token on the device”…

I did not make any changes to this code…

  const {status: existingStatus} = await Permissions.getAsync(Permissions.NOTIFICATIONS);
        let finalStatus = existingStatus;
        console.log('current permission ' + existingStatus);
        if (existingStatus !== 'granted') {
            const {status} = await Permissions.askAsync(Permissions.NOTIFICATIONS);
            finalStatus = status;
            console.log('new permission ' + finalStatus);
        }
        if (finalStatus !== 'granted') {
            Toast.show(I18n.t('need_notifications_on'), customConstants.TOAST_CONFIG);
        } else {

                let notf_token = await Notifications.getExpoPushTokenAsync(); // I returns Couldn’t get GCM token on the device

              ......
        }

I have already logged in to expo…

3

any help ?

4

Same Issue seen by other users

5

Still same? is any body else with same issue ?

1 Like
6

Same problem here. Did follow the steps in the Using FCM for Push Notifications guide. Did login into the expo app on the phone and expo cli but no result.

7

Yes this code was working since one year already. No changes made. And same as Push Notifications guide . Already logged in but suddenly on some devices Notifications.getExpoPushTokenAsync() function crashes on dev. I still don’t know prod?. Cuz I am for new build because of this issue. Expo team please help

8

Expo team waiting for your help please

9

Yes, same issues here with an app I just developed this morning. Never had any issues with 3 projects I deployed similar in the past… Is this something new?

10

I don’t think so. I guess expo server sometimes (i don’t know this case) returns bad type result while getting Token

11

By the way still some devices works great.

12

Yeah I also facing the same isuee it’s working preety fine on sdk33 when I update it to 36 it’s hang on
Not return token. One another end did fcm notifications it’s never gonna happen
Same issue apear

13

Hey guys it’s working now but u need to uninstall your expo client app
You need to install this one https://d1ahtucjixef4r.cloudfront.net/Exponent-2.15.1.apk

14

It’s working only client not in standalone app it’s having a bug expo team member will worked for it

1 Like
15

we are waiting to solve this problem :slight_smile: waiting for new build to publish about 5 days :slight_smile:

1 Like
16

I have that same problem.

17

Hi vivek thanks its working with this expo-client. How ever do we have an IOS Expo update?. And also if we build in ios and android is it ok with standalone app ?

Thanks for your help

18

@mitu not yet but expo team will work on it to fix this bug in standalone app
Thanks

19

It seems expo fixed that ? Is this correct ? No more crash on IOS too. But i wonder standalone platform…

20

I don’t think it is fixed:
Expo version : 36
Expo client app: 2.15.0
OS: Android version 9

Expo does not create pushtoken with await Notifications.getExpoPushTokenAsync() in Apps running in the Expo client.

Dear Expo team, can you please update on issue?