android standalone , get stuck at splash frequently

Please provide the following:

  1. SDK Version: 33
  2. Platforms(Android/iOS/web/all): Android

My application was accessed in China. Standalone / Android, sometime the app will get stuck at splash screen. I think he seems to be check the update even I turn the “updates”: { “enabled”: false } in app.json. Then I turn off the app at the android console and start again, it won’t get stuck.

Hey @a402731062,

This is likely a result of the user being in China. China’s firewall against a lot of cloud services such as CloudFront, Google, etc will result in poor connectivity or more likely no connectivity which would explain why the app is getting stuck in at the Splash Screen (where it is trying to download the latest JS bundle from CloudFront).

Cheers,
Adam

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